How to prepare your device for online learning?

STEP 1 - Set up a learning space at home
In your home or the place you are staying, you’ll need a space that your child feels comfortable to focus, learn and be in.
You will need a computer, a laptop with a webcam or a Surface device as recommended by ICB. Surface devices will provide you with a better learning experience.
Do you have internet access?
Online learning at home requires the internet, so if you have a weak or limited connection, speak to your teacher about other ways that you can be provided with learning materials.

I don't have a Surface device, what other options do I have?
No problem, you can still use a laptop, desktop computer running Windows 10. You can also use some other tablet devices such iPad as long as Office Apps, Teams and MS Whiteboard are installed. The following steps will assist you in how to install the required Apps and ensure you are ready for online learning.

What if I don't have a computer and the Internet?
Well it's not gooing to as be efficient as participating in online learning, however you can speak to your teacher about other ways that you can be provided with learning materials. Please remember you are investing in your child's learning and future, a worthwhile investment in anyone's eyes!
STEP 2 - How to enrol my Windows 10 device?
TROUBLESHOOTING - How to clear cache in Windows 10 and Internet browsers?

How to download and install MS Office Professional?

  1. Go to Install Office and if you're not already signed in, select Sign in with the ICB student email and password.
  2. Select Office 365 apps to begin the installation.


00:09 How to login to Office 365 portal
00:45 How to download and install Office 365 Professional Plus
01:51 How to download and install TEAMS
04:05 How to access ICB App Store and install the Microsoft Whiteboard App
  1. Go to Install Office and if you're not already signed in, select Sign in with the ICB student email and password.
  2. Select Office 365 apps to begin the installation.



Tip: If you see an error that says the Microsoft Office installer.pkg can't be opened because it is from an unidentified developer, wait 10 seconds and move the downloaded file to your desktop. Hold Control + click the file to launch the installer.


On the first installation screen, select Continue to begin the installation process.



Review the software license agreement, and then click Continue. Agree and continue with the following screens.





The software begins to install. Click Close when the installation is finished.



How do I pin the Office app icons to the dock?
Go to Finder > Applications and open the Office app you want.
In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock.


What to try if you can't install or activate Office for Mac?



How can I get my child's username and password?
The School IT Department will forward login details for P-6 via email. Please ensure that the school has your correct email details by loggin in to Parent Lounge and updating your Address Details. ICB sends communication emails frequently, if you haven't received any that means we don't have correct email address, or you need to check your Junk email.

Contact IT Support

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